Skating Rink Replaces Tokens and Tickets to Drastically Improve the Guest Experience.

Megan Anderson of Skateland South was very familiar with the daily task of fixing token and ticket jams. While her role at the arcade certainly had its challenging moments, she wasn’t sure how a card system could surpass that experience while not adversely impacting revenue or the nostalgia associated with holding tickets and tokens.

After careful consideration, Megan realized that transitioning to a card system would bring many benefits, such as more revenue and less time spent fixing games. After hearing about Amusement Connect on a Facebook group, she gained the confidence to move forward.

After switching to Amusement Connect, Megan states, “There’s little to no time that I have to spend over in our arcade…I’m not spending 10 hours a week changing tickets and tokens and counting them for my parties.”

In addition to the SmartMech card readers, Megan’s favorite feature is Redemption Connect to speed up the checkout process at their redemption counter. “It’s flawless. It’s amazing. It helps the checkout process go much faster. We’re not using calculators to calculate how many tickets are left. It’s a scan-and-go kind of situation. It’s changed our overall business model.” she adds.

The value of Amusement Connect is relative to every owner and operator based on their unique situation. According to Megan, “Amusement Connect is the system that gives me more freedom to be able to give my customers the service they need.”