One Source Amusements Improves Profitability with Amusement Connect’s Game Card System.

James Smith, the owner of One Source Amusement, had a problem. His high-volume arcades required daily service calls to fix coin jams and collect quarters. Once he implemented the Amusement Connect game card system, he started to see a decrease in service calls and an increase in revenue—and profits. “If you want to make money in this business, go with Amusement Connect,” James says.

The more locations you operate, the more service calls you have to make. At least that was the case with James and Onesource Amusements, who had to deal with coin jams and send technicians daily to some locations.

“Before Amusement Connect, it was definitely challenging… Coin jams and a lot of service calls,” is what James was experiencing. In some locations, he was sending technicians out on service calls every day.

His favorite feature is the Operator’s Dashboard, which not only shows his earnings, but it makes sure everything is working correctly. “My service calls now are picking up the phone, asking to speak to the manager on duty, and say ‘hey, will you check this game because I think it’s unplugged.’ They go back and check it, and it’s unplugged, they plug it in, and we’re all good,” James adds.

Now James enjoys more profitability for his business and fewer service calls. “I would absolutely recommend it (Amusement Connect) to anyone that wants to save time and money. It’s invaluable…”